Privacy policy

Last Updated: 6th May 2026

 

Welcome to The EverLoft. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from our store.

1. Information We Collect

When you interact with The EverLoft, we collect certain information to provide a seamless shopping experience:

  • Personal Information: This includes your name, shipping address, billing address, email address, and phone number, which you provide when making a purchase or creating an account.

  • Payment Information: We collect payment details through secure encrypted channels. Note that we do not store full credit card numbers on our servers; these are processed by our secure payment gateways.

  • Device Information: We automatically collect data about your device, including your IP address, browser type, time zone, and some of the cookies installed on your device.

2. How We Use Your Information

We use the information we collect to:

  • Fulfill and ship your orders.

  • Communicate with you regarding updates, promotions, or customer service inquiries.

  • Screen orders for potential risk or fraud.

  • Improve and optimize our website experience based on how customers browse.

3. Cookies

The EverLoft uses cookies to enhance your browsing experience. Cookies are small data files placed on your device that allow us to remember your preferences and recognize you when you return. You can choose to disable cookies through your browser settings, though this may limit some functionalities of our store.

4. Third-Party Services

We share your information with third parties only as necessary to help us run our business:

  • Service Providers: We use third-party tools for payment processing, shipping, and email marketing.

  • Legal Compliance: We may share information to comply with applicable UAE laws and regulations or to respond to a lawful request for information.

5. Data Security

We implement industry-standard security measures to protect your personal data. All sensitive information is transmitted via Secure Socket Layer (SSL) technology. While no method of transmission over the internet is 100% secure, we follow all PCI-DSS requirements to ensure your data is handled safely.

6. Customer Rights

Under UAE data protection laws, you have the right to:

  • Request access to the personal data we hold about you.

  • Request the correction of inaccurate information.

  • Request the deletion of your data (the "right to be forgotten"), subject to certain legal obligations we may have to retain specific records.

7. Contact Information

If you have questions about this Privacy Policy, wish to exercise your rights, or have a complaint, please contact us at:

The EverLoft

Email: Tahir.jabbar07@gmail.com

Address: 501 Mediclinic Building, Al Mamoura, Abu Dhabi, UAE